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Delivery Problems

Practical guides to package theft, returns, delivery problems, and the lockers that solve them.

The Porch Gap: Why the Last Two Feet of Delivery Still Aren't Solved
Delivery Problems

The Porch Gap: Why the Last Two Feet of Delivery Still Aren't Solved

A "delivered" scan confirms a drop, not a receipt. Why the last two feet of delivery stay unsolved and what actually closes the gap.

Jul 23, 2026 6 min read
The numbers

The packages problem, by the numbers.

A few figures we keep coming back to. They're why hyve exists, and why we write about this.

104M
Packages stolen from U.S. porches in 2025 — about one in every 228 delivered.
31%
Of Americans had a package stolen in the past twelve months.
69%
Of shoppers kept an item they meant to return. The process was too much hassle.
91%
Of consumers returned at least one online order in the past year.

Sources: SafeWise 2025 Package Theft Report · Security.org · Shorr Packaging 2025–26 Consumer Report.

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